
Operating Model
From Silos to Synergy
We help build organisations that are focussed; customer-back, and friction-free; organisations that work seamlessly to deliver your strategy
EG are all about helping you make the right decisions. With data-led operating models, we inject pace – and focus – into your transformation. At the same time, we help your people reach their potential and, in the process, achieve the results you need.
Has your organisation outgrown its operating model, or is your structure creating friction and frustrating progress?
Get in touch to find out how we can help
Lakeland
Hear how we helped Lakeland develop the Operating Model which would set them up for the future whilst driving effectiveness and efficiency today.
Meet Our Retail Experts
Hannah Crossley
Lizzie McKinnell
Get in Touch
We work alongside teams to turn complex challenges into practical solutions. To see how we can help, get in touch.
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Explore Our Service Offers
Set a clear direction and bring it to life. We help shape strategy and align your business around it, ensuring your teams are motivated, focused, and confident about what matters most.
Design the right structure, roles, and ways of working. We shape operating models that connect purpose to performance, enabling more agile, efficient, and accountable teams.
Inspire belief and behavioural change. We grow the leaders, teams, and cultures needed to drive real transformation, working at all levels to build trust, clarity, and confidence.
We focus on what holds teams back and remove it. That might mean upskilling leaders, simplifying routines or sharpening priorities. It’s about building energy, confidence and rhythm to move performance forward.