Energy, Utilities & Natural Resources
From Assets to Impact: Recharging Infrastructure & Operations
From the boardroom to the control room, leaders in energy, utilities, and natural resources must balance resilient service delivery, regulatory demands, sustainability, and future growth.
We help leaders transform how their organisations operate and deliver value at scale — building systems and cultures that are robust today, adaptive tomorrow, and ready for a net zero future.
Our Expertise
We help utility providers move faster, adapt smarter, and lead in a market shaped by energy transition, regulatory scrutiny and evolving customer needs. By aligning strategy, operations, and data, we deliver transformation that drives resilience, growth, and stronger community trust.
Enabling Change
Vision and Strategy
Align strategy and operating models to unite teams and drive clear outcomes.
Creating New Assets
Operating Model Design
Build robust delivery models to strengthen governance and execution.
Are you ready to build a more resilient, efficient, and future-ready energy and utilities business?
Get in touch to find out how we can help
Resistance to Change
Overcome resistance and embed change to deliver impact faster.
Governance & Management Systems
Streamline decision-making and reduce friction in large-scale projects.
Productivity Improvement
Unlock capacity and reliability through continuous improvement.
Benefits Realisation
Capture and sustain value from transformation and change initiatives.
Commercial Excellence
Align functions to drive value, efficiency, and better service outcomes.
Performance Acceleration
Enhancing Performance
Meet regulatory targets and improve operational performance quickly.
Maintenance Excellence
Increase asset uptime and improve customer and operational outcomes.
What’s Powering Change in Utilities & Natural Resources?
Embedding Transformation at Scale
Organisations face urgent pressure to transform quickly. With shifting customer demands, cost pressures, regulatory targets, and ageing assets, many struggle with change fatigue and fragmented efforts. Success demands aligning purpose, strategy, and teams behind a single vision. Embedding transformation into culture and behaviours unlocks operational value, builds trust, and drives agility — empowering organisations to adapt faster and deliver real, measurable impact.
Delivering Major Capital Programmes
Massive infrastructure upgrades in energy, water, and telecoms require delivering complex capital projects while keeping services resilient. Leaders must meet strict regulatory targets and rising customer expectations despite budget pressures and supply challenges. Many fail due to unclear decision rights, outdated structures, and lack of insight. Success depends on strong governance, empowered teams, and data-driven portfolio management to make proactive decisions, maximise value, and ensure reliable, future-ready infrastructure.
Accelerating Operational Performance
Frontline operations must deliver service reliability under rising demand, strict standards, and tight cost controls. Many teams remain stuck in reactive “firefighting” modes, driven by failures and resource gaps. Empowering people with clear decision rights, predictive insights, and agile processes shifts them from reactive to proactive. Aligning people, tech, and processes around service-critical outcomes builds resilience, reduces risk, and drives sustained, customer-focused operational excellence.
Making Data and AI Real
Utilities hold huge volumes of data but lack the insight to act. From sensors to service logs, most data remains siloed and underused. As pressure mounts to improve performance, cut costs, and meet Net Zero goals, turning data and AI into value is critical. Legacy systems, fragmented platforms, and unclear ownership hinder progress. Success demands strong data foundations, clear accountability, and tight integration between data and operational teams to enable faster, smarter decisions that transform performance and customer outcomes.
Our Case Studies
Resetting Strategy and Organisation for Multi-Year Transformation
We helped a major utilities operator reduce regulatory failures by 22%, avoiding £13m in penalties and cutting customer repeat incidents by 32%. Our approach improved frontline training, governance, and operational data use — accelerating performance and restoring customer trust.
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We partnered with a system operator to deliver a 22% uplift in key performance measures and secure a £3.8bn benefits case. By aligning strategy, simplifying performance management, and strengthening accountability, we enabled faster progress on decarbonisation and regulatory goals.
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Accelerating Change to Strengthen Service and Reduce Costs
We supported a building materials leader to unlock share price growth and cut emissions by 15% by aligning leadership around a clear strategy and performance plan. Our work transformed governance, improved customer outcomes, and strengthened ESG credibility for future market growth.
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Unlocking Value and Performance Through Capital Efficiency
Hear From Our Clients
“Over the last 5 years, I have regularly relied on these guys when facing complex business challenges.”
Client COO
“EG were instrumental in helping us surface and tackle challenges head-on to keep our transformation on track.”
Client CEO
“The project paid for itself before it had finished, real value for money.”
Client COO
Dean Wheeler
Meet Our Experts
Get in Touch
Contact us
We work alongside teams to turn complex challenges into practical solutions. To see how we can help, get in touch.
Alex Devine