Working with you we’ll help to align your organisation, so that the thousands of decisions made by your people bring the strategy to life as part of everyone’s day job.
Any strategy’s success depends not only on the quality of the thinking behind it, but also the implementation in front of it. Working with you we’ll help first of all to clarify your strategy, then align your organisation, so that the thousands of decisions made by your people bring the strategy to life as part of everyone’s day job.
We’ll help you to create a direct line of sight from your strategy to your customer, ensuring that actions and decisions taken at every level bring focus to your goals, not fuzziness.
We start with your strategy, stress testing it to check it will deliver what you and your customers need. As part of this work we often use our future back research to identify what impact future trends will have upon your organisation and your customers – and therefore your strategy.
We help you to design the strategy map that aligns your strategy to your strategic objectives to your desired customer and financial outcomes, supported by the required operational capacity and capability. So that everyone in your organisation understands how they contribute to delivering your strategy, we help you to create a cascaded set of objectives and measures from the boardroom to the frontline, using the balanced scorecard approach.
Strategies, KPIs and visual management tools are all essential to a successful business, but they are all equally useless if dropped in without the right level of coaching and support. They need to be embedded into business as usual, they need to be tangible, achievable yet challenging and they need to be used proactively to drive the right decisions and actions.
All of this often requires a fundamental shift in mindset and behaviour and a willingness from all sides to seek first to understand rather than jumping straight to directives. We work with your teams across the business to support, coach, challenge and help you to adopt a way of working that makes your strategy everybody’s business.